Billing

Pricing & Billing

Last updated October 26, 2026

You pay only for the services you choose, at the rates in the agreement you sign for each one. All charges are in US Dollars (USD).

Freight factoring

• Factoring fee: as low as 1% of the invoice amount. Your rate depends on your volume, your brokers' credit and how quickly they pay, and is set in your factoring agreement before your first load is funded.
• The fee is taken out of the advance or the rebate on each invoice. It is not charged to a card unless you ask to pay it that way.

Fuel card

• Fuel: you pay the discounted price at in-network stops, or the pump price elsewhere. Each transaction's price and any discount are shown on your statement.
• Program and card fees, if any, may be listed on your invoice.

Paying by card

• Card processing fee: set by the card processor, typically 2.99%of the amount charged. It is added when you fund your fuel account or pay a fuel invoice or balance by credit or debit card.
• Payments by bank transfer (ACH) carry no card processing fee.
• Late fees and interest on unpaid balances are set in your agreement.

Insurance

Insurance premiums are quoted by the insurance carrier and set in the policy, not by Haul360.

Recurring payments

If you save a credit or debit card with Haul360, you authorise us to charge it for your fuel account as follows:

• Fuel invoices: on the billing cycle in your fuel agreement (for example, weekly), we charge the amount of that cycle's fuel invoice. The invoice is in your online account before the charge.
• Overdue balances: if an invoice is not paid by its due date, we may charge the overdue amount, plus any late fees in your agreement, after telling you.
• The card processing fee is added to each charge.

The amount of each charge depends on your fuel use, so it changes from cycle to cycle. There is no fixed subscription price and no renewal fee. Each charge appears in your online account with the invoice it paid.

How you agree: when you add a card, you sign a card authorisation form electronically that names the card, the charges above and these terms. We also confirm a small verification charge with you to prove you hold the card, and we keep a copy of your signed authorisation. It stays in effect until you cancel it.

How to cancel: email [email protected] or call (801) 893-3600 to remove your card or switch to bank transfer. We stop charging the card within one business day. You still owe amounts already due, and your fuel cards may be held until another payment method is set up. See our Refunds, cancellation & disputes policy.

Brokers and other payors

Haul360 does not charge brokers' cards on a recurring basis. Brokers, shippers and other payors that accept a carrier's Notice of Assignment (NOA) to Haul360 pay each factored invoice on the terms of that invoice and our Terms of Payment, which set out how an NOA is accepted, what the payor agrees to, and the late fees that apply.

Accepted cards and card security

• Your card number and security code are sent from your browser straight to the processor. Haul360 receives a token that stands for the card, not the card number, and never stores full card numbers or security codes on its servers.
• Only the card brand and last four digits are shown in your account.
• If you think your card has been used without your permission, contact us right away (see Disputing a charge).

Contact

Fiddleback Capital LLC dba Haul360
139 N Hunters Grove Ln, Ste 200, Lehi, UT 84043, United States
(801) 893-3600 · [email protected]
Monday to Friday, 7 AM to 6 PM Mountain